Accessibility Information



Standing and Queueing - There is some seating available throughout the venue. Should you have difficulty queuing for any of the busier shows please make your needs known to a member of staff who will be able to help you.

Wheelchair Access - Wheelchair Access is available via the entrance on Talbot Street, next to Rock City. Once inside there is level access throughout on the ground floor (including access to our main venue room) and an accessible toilet (Radar Key operated). For shows wheelchair users are given early access and a choice of where to position themselves for the live acts. Please note, our Red Room and Balcony are on the first floor and we are unable to assist in carrying individuals or wheelchairs to these areas. If you wish to access these areas, please bring an Essential Companion (see below) who can assist you.

Short Distances - Rescue Rooms is a very small venue and public car parking is available directly across the street on Talbot Street.

Access Map:

2019 RR Wheelchair Access Grassroots Map


Access to Toilets - Access to the accessible WC is via the use of a radar key. Staff and stewards also have keys if required.

Essential Companions - Customers who need an essential companion so they can attend the event are eligible for free essential companion tickets (according to their needs statement). To receive free essential companion tickets, please book a standard entry ticket and then email proof of eligibility through to This email address is being protected from spambots. You need JavaScript enabled to view it.  or telephone Alt tickets on 0115 896 4456.

If you have any queries regarding accessibility please contact the venue on 0115 828 3173 email us at This email address is being protected from spambots. You need JavaScript enabled to view it. . Or complete a customer query form at

We accept the Access Card at our venue.

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