Privacy Policy

We take your privacy very seriously

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Rescue Rooms: DHP Family Website Privacy Policy

("DHP Family", "we", "our" and "us")

DHP Family take your privacy very seriously so we guarantee that we will not use any information you give us for any other reasons that those stated. If you have joined Rescue Rooms Mailing List via the Mailing List form or by responding to an offer to join the Mailing List, we will send you information about

1. Events at DHP Family venues.
2. Events organised by DHP Family at other venues.
3. Special Offers relating to events specified in 1 and 2.
4. Competitions and other purchasing opportunities.
5. Information from organisations that we work closely with.

We may also contact you for market research purposes. The information may relate to events promoted or services offered by third parties, we will not however share your information with these third parties unless you give your consent. No third parties will be able to mail you directly and your information will never be sold, hired or given to any other third party without your consent.

If you do not want to receive information and offers:
You have the right to prevent marketing information being sent direct to you. If you prefer not to receive information and offers from us, you can opt out of further marketing by following the "Unsubscribe" procedure at the bottom of any DHP Family newsletter or by writing to us by mail or email (see the section "How to contact us" below). This process may take up to 28 days.

Updating and correcting information:
You may correct your personal information by writing to us by mail or email (see the section "How to contact us" below. This process may take up to 28 days.

Please include your name, address, and/or email address when you contact us. We would encourage you to promptly update your personal information if it changes.

Your rights to access your personal information:
You have the right to receive a copy of the personal information that we hold about you. We may charge a small fee towards the cost of administering any request you make. The current fee is £10.00.

Security:
We will take precautions to keep your information secure, but we cannot be held liable for any losses caused as a result of unauthorised access to information provided by you.

Website Cookies:

a. What is a cookie?

A cookie is a small amount of data, which often includes a unique identifier that is sent to your computer or mobile phone (referred to here as a "device") browser from a website's computer and is stored on your device's hard drive. Each website can send its own cookie to your browser if your browser's preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other websites. Many websites do this whenever a user visits their website in order to track online traffic flows.

On the Rescue Rooms website, cookies record information about your online preferences and allow us to tailor the websites to your interests. Users have the opportunity to set their devices to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time. The last of these means that certain personalised features cannot then be provided to that user and accordingly they may not be able to take full advantage of all of the website's features. Each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences.

During the course of any visit to the Rescue Rooms website, the pages you see, along with a cookie, are downloaded to your device. Many websites do this, because cookies enable website publishers to do useful things like find out whether the device (and probably its user) has visited the website before. This is done on a repeat visit by checking to see, and finding, the cookie left there on the last visit.

b. How does DHP Family use cookies?

Information supplied by cookies can help us to analyse the profile of our visitors and help us to provide you with a better user experience. For example, if you have a Facebook or Twitter account, the "Share This" button we have on many pages, allows you to post links directly to your social media feed. We use information gathered by Google analytics to track the effectiveness of our website's content.

c. Third Party Cookies on DHP Family pages

Please note that during your visits to the Rescue Rooms website you may notice some cookies that are not related to DHP Family. When you visit a page with content embedded from, for example, YouTube or Flickr, you may be presented with cookies from these websites. DHP Family does not control the dissemination of these cookies. You should check the third party websites for more information about these.

d. DHP Family cookies and how to reject cookies?

A list of the main cookies that the Rescue Rooms website sets (and what each is used for) together with ways to minimise the number of cookies you receive can be found at the DHP Family's  Cookie List and How To Reject Cookies.

Changes to this privacy policy:
We reserve the right to change our security and privacy policies at any time.
 Accordingly we recommend that you check this page periodically in order to review our current policies.

How to contact us:
If you would like any further information or have any comments about our privacy policy or any other aspect of our website or service, please contact our Data Protection Officer by using the contact details found in the Contact Us Page

DHP Family's Cookie List and How To Reject Cookies.
In this section you will find information on what cookies may be set when you visit the Rescue Rooms website and how to reject or delete those cookies. If you wish to read the DHP Group's Policy on Cookies, this can be found in the section above

1. How to control and delete cookies

DHP Family will not use cookies to collect personally identifiable information about you. However, if you wish to restrict or block the cookies which are set by the Rescue Rooms website – www.rescuerooms.com, or indeed any other DHP Family website, you can do this through your browser settings. The Help function within your browser should tell you how.

Alternatively, you may wish to visit www.aboutcookies.org which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your computer as well as more general information about cookies. For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual.

Please be aware that restricting cookies may impact on the functionality of the Rescue Rooms website.

DHP Family uses suppliers who also set cookies on the rescuerooms.com website on our behalf in order to deliver the services that they are providing. If you would like more information about the cookies used by these suppliers, as well as information on how to opt-out, please see sections 3 below.

2. List of the main DHP Family cookies on rescuerooms.com

This is a list of the main cookies set by the Rescue Rooms website, and what each is used for.

Cookie Name

Purpose

__utma

__utmb

__utmc

__utmz

Tracks user behaviour on the site and provides the data to Google Analytics for reports on website usage.

X-Mapping-koeijojj

Typical content: Information about which server is providing content to the user

www.alt-tickets.co.uk

_utmz

Tracks user behaviour on the site and provides the data to Google Analytics for reports on website usage.

3. Third Party Cookies

Rescue Rooms uses suppliers who also set cookies on the Rescue Rooms website on its behalf in order to deliver the services that they are providing. If you would like more information about the cookies used by these suppliers, as well as information on how to opt-out, please see their individual privacy policies listed below.

Cookie Name

Description

Google Analytics

__utma

__utmb

__utmc

__utmz

The Rescue Rooms website uses Google Analytics, a web analytics service provided by Google, Inc. Google Analytics sets a cookie in order to evaluate your use of the website and compile reports for us on activity on the website.

Google stores the information collected by the cookie on servers in the United States. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.  By using the Rescue Rooms website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. There is more information on these cookies at https://developers.google.com/analytics/resources/concepts/gaConceptsCookies#cookiesSet

How to reject or delete this cookie

http://www.google.com/intl/en/privacypolicy.html

ShareThis.com

http://seg.sharethis.com/getSegment.php?purl=http%3A%2F%2Fwww.rescuerooms.com%2F&jsref=&rnd=1336056377848

http://edge.sharethis.com/share4x/index.50f9921d98563618f94c6bd37bcccc29.html

ShareUT

__stid

__switchTo5x

__unam

__uset

Recents

stOAuth

_utmz

ShareThis.com currently use two cookies to identify users and their sharing behaviour. _stid is a random unique identifier not tied to any personally identifiable information (PII), and _uset is set to "true" to indicate when a user has been cookied so that ShareThis.com don't repeat the task in the next 8 hours. _unam helps ShareThis.com count number of unique users that share content and how many page views are generated from the resulting share.

In the U.S., ShareThis.com uses this data to help advertisers deliver targeted messages to users. ShareThis.com do not use the data outside of the U.S. at this point in time.

Twiiter.com

_utmz

Google Analytics – for tracking site usage. We do not use Google Analytics to identify users in any way. We simply use the stats Google Analytics provides to continually improve the experience for our users.

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